Ford Explorer FAQ » 1996 Explorer » Firestone Reimbursement for "Comparable" Tires
Firestone Reimbursement for "Comparable" Tires
Question:
My local CBS affiliate (KFMB-San Diego) is reporting that Firestone will reimburse owners of the recalled ATX/ATX II/Wilderness ATX (VD) if they replace them with a comparable tire from a different manufacturer. Has anyone else heard this? I can’t find any official information about it, such as the protocol and what exactly constitutes a "comparable" tire. I’d like to use this opportunity to get the Michelin LTX that I’ve heard nothing but good things about. The customer service number is constantly busy and the webpage doesn’t have any new info. Thanks all.
Response:
>My local CBS affiliate (KFMB-San Diego) is reporting that Firestone will >reimburse owners of the recalled ATX/ATX II/Wilderness ATX (VD) if they >replace them with a comparable tire from a different manufacturer. Has anyone >else heard this? I can’t find any official information about it, such as the >protocol and what exactly constitutes a "comparable" tire. I’d like to use >this opportunity to get the Michelin LTX that I’ve heard nothing but good >things about. The customer service number is constantly busy and the webpage >doesn’t have any new info. Thanks all.
The information I’ve heard to this point is Firestone will replace with Firestones, which is not much consulation for you Firestone owners. But I can’t see that happening with over 6 million tires out there to be replaced. I know the tire shops are licking their chops. I wonder if they are jacking the price up to replace tires when an Explorer pulls in?? Hmmm… Good luck guys! I’ll enjoy my Michelin’s that much more now. Regards, Ken 1996 Explorer XLT V8 AWD
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